Policies

Policies of Skin Utopia by Alicia

  • Please only contact me via text, Yelp or email. I am unable to answer calls when I am with clients or teaching students. Thank you for understanding.

  • Please review my Booking Policies and Service Policies prior to scheduling an appointment. It should be noted, I work from home for ladies only and I own a hypoallergenic Shih Tzu dog. He is extremely calm and quiet. My clients love him due to his calming presence.

  • Directions & location information will be texted 24 hours in advance following a confirmation text. Should you fail to appear or cancel with less than a 24 hour notice, for any reason, your deposit will not be returned, as I may be unable to fill your scheduled time slot. If you would like to schedule a future appointment following a late cancellation, you will be required to submit an additional $25 deposit. Thank you for understanding.

  • Please appear on time for your appointments. Your appointment will need to be rescheduled, should you need to arrive 15 minutes late or more. Additionally, your deposit will not be returned and you will need to submit a new deposit.

  • Please have your phone on silent during your appointments.

  • Only one discount, credit or special can be used on your appointment date. Referral credits cannot be combined with any other offers.